Regional Data Protection Policy
Effective Date: March 1st, 2023
Information We Obtain through Cookies and Similar Tracking Means
Processing of Other Information
Access, Correction and Erasure
You have a right of access to certain personal data under the GDPR. You also have the opportunity to correct, amend or delete personal data which may be inaccurate or which Konfeeg may have processed in violation of the Applicable Data Protection Laws. You may update, change or delete your Account Information with Konfeeg at any time by logging into your Account and updating such information. Any such change would take immediately except to the extent that Konfeeg would not be required to agree to the requested change.
For all other Customer Data that you maintain or otherwise process in your Account, you have access and control over such personal data, including the ability to correct, amend or delete any and all personal data which may be collected through or maintained in your Account. You are able to transfer Customer Data to and from your Account at any time, and we recommend that you do so prior to deleting your Account for any reason. To the extent that you maintain personal data of any Data Subject in your Account, you are solely responsible for according to the Data Subject any right of access, right of erasure, opportunity to correct, and any other applicable rights to which she or he may be entitled under the GDPR.
Please contact the Data Protection Officer by visiting https://konfeeg.com/contact if you have any questions about your rights under the GDPR with respect to Konfeeg’s processing of your personal data.
Data Transfers and Location
Konfeeg commits to resolve complaints about our collection or use of your personal information. EU individuals with questions or complaints regarding Konfeeg’s compliance with the EU-US Privacy Shield Framework should contact: email@example.com or visit https://konfeeg.com/contact. If you do not receive timely acknowledgment of your complaint from us, or if we have not addressed your complaint to your satisfaction, please contact the EU data protection authorities for more information or to file a complaint.
We may, in connection with your use of our website, or in connection with the provision of the Konfeeg Services, utilize one or more data processors or sub-processors, or share your personal data with another third party data controller. We will comply with the GDPR when transferring your personal data to any such third party. We will additionally comply with the terms of the Regional Data Protection Addendum when providing your personal data to any sub-processor.
Invalidation of the EU-US Privacy Shield Framework:
Konfeeg is aware of the Court Justice of the EU’s decision invalidating the Privacy Shield as a mechanism for authorizing data transfers to the US from the European Union. Konfeeg currently maintains a dedicated data center for its EU customers within the EU and only allows limited “view-only access” by US staff for troubleshooting and technical support purposes. Although Konfeeg participates in the Privacy Shield, Konfeeg routinely executes Data Protection Addendums with its EU customers which incorporate the Standard Contractual Clauses.
Sub-processors and data controllers which Konfeeg has a relationship with include:
- Stripe– processes the credit card information you provide in connection with your payment for the Konfeeg Services.
- Amazon Web Services– used to host user data and provides the infrastructure Konfeeg runs on.
- MailChimp– user data for any email marketing uses is maintained in MailChimp.
- Slack– user and applicant data is discussed in chat in Slack.
- Google– user, employee and applicant data is maintained in Google through products like Gmail or Drive.
- Intercom– user data for product troubleshooting & support and product news is maintained in Intercom.
- Zendesk– user data for product support and troubleshooting is maintained in Zendesk.
- Profitwell- Stripe analytic data is maintained in Profitwell.
- Appcues- user onboarding and engagement data is maintained in Appcues.
Additional Information on Privacy Practices